Ask a Fairfax, VA Food Equipment Service Expert: Why is My Ice Maker Producing Dirty Ice?

When it comes to commercial food service, ice makers play an invaluable role in the success of your Fairfax, VA business: providing instant, reliable ice production for beverages and food storage while letting your staff concentrate on more important issues like food preparation. When your ice maker produces dirty ice, however, it can be a big problem. So why is your ice maker producing dirty ice? There are multiple explanations. A few of the most common can be found below:

  • The machine hasn’t been cleaned: Ice makers need routine cleaning, especially in spots that make contact with the ice and the various air filters which help keep it clean. The condenser requires routine maintenance as well, usually by a trained professional who can address any potential issues. Even self-cleaning models require regular maintenance to stay clean. If the maintenance schedule slips, dirty ice becomes an increasing possibility.
  • The water filter is clogged or damaged: A clogged filtration cartridge can create dirty ice, as can a clogged drain line. In either case, the offending component needs to be cleaned and possibly replaced.
  • The water itself is the problem: Dirty water from the source can result in dirty ice if it passes through your ice maker, as can hard water which hasn’t been properly softened. In some cases, a technician can install a water softener in your equipment. In other cases, it’s simply a matter of keeping your filters in peak condition. Either way, you can solve the problem by monitoring your ice maker, even if the source of the troubles lies in a complete different arena.

Regardless of the cause, it pays to have a food equipment service expert provide a solution. The trained technicians at Air Novations can address refrigerator issues in Fairfax and throughout Northern Virginia. We pride ourselves on customer service, and can responded quickly to any issue, ensuring that the problem doesn’t unduly impact your business. Call us today to set up an appointment, and keep your ice maker clean.

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